Joyjili Casino

Responsible Gaming - Fun & Safe Online Casino at Joyjili

Community Responsibility and Safe Gaming

As one of the first and most trusted, legit online casino sites in the Philippines and a PAGCOR online casino, Joyjili is committed to responsible gaming. We believe remote gambling should be a comfortable and enjoyable gaming experience for the millions of players who enjoy it as legitimate entertainment from their homes.

While online casinos are a source of enjoyment for most, we recognize that a small percentage of players may face problems managing their gaming habits. As a socially responsible company, we care for our players and proactively address potential issues within the online community. This is why Joyjili Philippines Online Casino has adapted and is fully committed to the strictest application and enforcement of the following responsible gaming policies.

Restricting Access by Minors or Non-qualified Players

Joyjili Philippines Online Casino is a trusted online casino site operating under the license and oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). We place paramount importance on maintaining a safe and responsible gaming environment. As part of our commitment, we have implemented a rigorous Know Your Customer (KYC) process for all new players.

This KYC process is imperative to ensure that all players are of lawful age and meet the qualifying criteria of being at least 21 years old and authorized remote gaming participants. Our dedication to this standard exceeds the stipulations set by PAGCOR.

If any suspicion arises regarding false declarations or attempts by minors to access our services, we will take all reasonable and necessary measures for verification. We reserve the right to temporarily suspend an account and request proof of identity and age to ensure compliance.

Our advertising, sponsorship, and promotional activities are deliberately designed to not target minors or non-qualified individuals. We strictly prohibit anyone under the age of 21 from using our services.

Fostering responsible gaming is a collective effort. We kindly request your assistance with the following measures:

  • Utilize child protection software to block remote gambling sites on computers accessible to minors.
  • Do not leave your computer or mobile devices unattended while logged into our site.
  • Disable the “Save Password” option on any Joyjili login screen.
  • Create separate profiles on your devices to restrict access to your information.
  • If you suspect an individual under 21 has registered with us, please contact us immediately for prompt action.

At Joyjili, we are dedicated to offering a secure and reputable online casino experience while upholding all legal standards set by PAGCOR. Your partnership is invaluable in maintaining a safe gaming environment for all.

Controlling Compulsive Gambling

Joyjili is dedicated to maintaining a secure and enjoyable environment. We recognize that compulsive gambling poses significant challenges to individuals, their families, and their friends. Our unwavering commitment is to detect and mitigate compulsive gambling behaviors.

Through a sophisticated tracking system, we diligently monitor player activities to identify and curb unsustainable gambling habits. While most people gamble responsibly, we are resolute in identifying and assisting those who struggle with compulsive gambling, while proactively preventing others from developing similar issues.

To ensure a balanced gambling experience, please keep these guidelines in mind:

  • View Gambling as Entertainment: It should be a form of entertainment, not a source of income. Approach it with realistic expectations.
  • Gamble Within Your Means: Only use funds you can comfortably afford to lose without affecting your financial stability.
  • Avoid Chasing Losses: Do not fall into the trap of trying to win back money you have lost.
  • Monitor Time and Money: Keep track of the time and money you spend on gambling to maintain control.

If you need to take a break from gambling, we encourage you to email [email protected] or visit the PAGCOR regulatory website at https://pagcor.ph/regulatory.

Gaming Limitations

Pursuant to Presidential Decree 1869, as amended by Republic Act 9487, persons under 21 years of age or students of any school, college, or university in the Philippines are not allowed to play.

Pursuant to Malacañang Memorandum Circular No. 8, the following individuals are not allowed to enter, stay, and/or play in this gaming establishment:

  • Government officials and employees connected directly with the operation of the government or any of its agencies.
  • Active employees of the Philippine National Police (PNP) and Armed Forces of the Philippines (AFP).
  • Immediate relatives (spouse, children, and parents) of government officials, in accordance with recent policy.

Joyjili Players shall not play in open public venues such as streets, parks, malls, restaurants, churches, markets, or other places in full public view.

Strategies for Responsible Gaming with Joyjili

  • Set a limit: It’s important to set personal limits on both the time and money you spend on online casino games to maintain a healthy lifestyle balance.
  • Play for fun, not for profit: Use gambling for entertainment. Winning is not guaranteed, so avoid chasing losses by placing larger or more frequent bets.
  • Keep a healthy mix of activities: Engage in other non-gambling activities. Pursue hobbies and spend time with loved ones to minimize investment in gaming results.
  • Limit alcohol usage while playing: Excessive drinking can impair judgment and lead to poor decisions. Limit or refrain from alcohol while playing.
  • Consider your emotions and ask for help: Losing is part of gambling. Be mindful of your emotional well-being and take breaks. Reach out to friends, family, or support groups if needed.

Types of Exclusion Programs

You can request to be excluded from all gaming establishments operated and regulated by PAGCOR through the following programs.

1. Self-Exclusion

You can exclude yourself for a period of 6 months, 1 year, or 5 years.

Download the PAGCOR Self-Exclusion Form here: https://www.pagcor.ph/regulatory/pdf/Self-Exclusion-Application-Form.pdf

2. Family Exclusion

A family member (spouse, child of at least 18, or parent) can request to exclude a relative for a period of 3 months, 6 months, or 1 year.

Download the PAGCOR Family Exclusion Form here: https://www.pagcor.ph/regulatory/pdf/Family-Exclusion-Application-Form.pdf

All exclusion orders take effect in all PAGCOR-operated and regulated gaming facilities. Submit the fully accomplished form in a sealed, long-sized brown envelope with the following written on it:

APPLICATION FOR EXCLUSION ORDER
Gaming Licensing and Development Department
12th Floor | Contact No.: 755-3904
PAGCOR Main Corporate Office
IMET BPO Tower, CBP-1A Metropolitan Park,
Roxas Boulevard, Pasay City

Signs of Inclination to Problem Gaming

Ignoring your feelings can make them worse and affect you and those around you. Pay attention to the warning signs before a problem develops.

  • Feeling guilty, anxious, frustrated, or worried about your gambling.
  • Thinking or talking about gambling more than usual.
  • Gambling to win back money you’ve lost.
  • Experiencing extreme highs from wins and extreme lows from losses.
  • Finding it difficult to control or stop gambling.
  • Feeling a sense of emptiness or loss when you’re not gambling.
  • Borrowing money, selling things, or considering criminal acts for gambling funds.
  • Having increased debt or unpaid bills because of your gambling.
  • Gambling to escape personal problems or relieve feelings of anxiety or depression.
  • Neglecting family or other social and household responsibilities because of gambling.

Help Centre

Joyjili follows the guidelines of institutions dedicated to addressing the social impact of gambling. To help players with responsible gaming, we work with these institutions to develop responsible policies and practices.

Life Change Recovery Center

Dr. Randy Misael S. Dellosa
05 Scout Rallos Street, Kamuning
Brgy. Sacred Heart, Quezon City
Telephone numbers: (02) 415-7964 / 415-6529
Website: www.lifechangerecoverycenter.com

Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc.

Headquarters
364 Aguirre Avenue, Phase 3,
BF Homes, Parañaque City, Metro Manila
Tel. No. (02) 622-0193

New Manila Branch
12 Orestes Lane, Mariposa Street
Tel. No. (02) 502-0600; (0917) 856-0623
Email: [email protected]
Website: www.bridgesofhope.com.ph